Suzanne Grae Reviews

I was disappointed with my order. The website was a pain to use, so shopping already felt frustrating from the start. Then the delivery took longer than I thought it would, which made the whole thing more annoying. When the clothes arrived, they didn’t look as nice as they did in the photos, and the sizing didn’t feel quite right either. I tried to get it sorted, but it ended up being more hassle than it was worth. I probably won’t be ordering from Suzanne Grae again.

I wanted to give these clothes a fair chance because they looked really nice online, but once they arrived, the quality just didn’t match the price. The pieces felt cheaper than I expected, and for what they’re charging, I think it’s reasonable to expect better materials.

I ordered online and the whole thing just took forever to arrive. I tried reaching out to customer service, but they barely responded, which made it even more frustrating. When the order finally showed up, the sizing was off too. it all felt preventable if there had been better communication and more accurate sizing info. Not worth the hassle for me, and I probably won’t order again

A friend recommended I check out the sale on suzannegrae.com.au, so I had a browse hoping to find a few good bargains. the prices were a bit disappointing. Some items looked like they were marked down, but once I clicked through, the discounts didn’t seem that impressive, and a few weren’t as good as they first appeared. It all felt a bit messy and not really worth the time. I expected better deals.

I’m not trying to be dramatic, but my order just sat there for days before it even got packed. I get that shipping can take time, and I’m usually patient with delivery, but the processing part felt way slower than expected. I kept checking my emails because I thought something might’ve gone wrong. The clothes were fine when they finally showed up, so it’s not like the whole order was bad, but that wait at the beginning was definitely frustrating.

Ugh. I was trying to use the site on my phone, but the filters kept freezing every time I tapped around. Frustrating.

i was let down by the size range on Suzanne Grae. i went in hoping to grab a few easy basics, but so many of the pieces just didn’t go up far enough.
it felt like if you’re plus size, or even just not on the smaller end, you’re not really being considered. the styles were fine, but it doesn’t mean much when there’s barely anything that would actually fit.

i’d really like to see them offer a wider range of sizes instead of just the odd option here and there. it made the whole shopping experience more frustrating than it needed to be.

I bought a top after just one wash the fabric went all thin and weird, like it had been worn a hundred times already. Then I noticed the stitching was starting to come loose too. What made it more frustrating was trying to figure out who was actually responsible for sorting it out, because it felt like no one wanted to take ownership. For the price, I really expected better

Every time I finally find something I actually like, my size is either already sold out or my order gets cancelled after the fact. Of course, the website still says it’s available, because apparently that’s part of the fun. Really frustrating and a total waste of time

I felt like the staff really didn’t want to deal with me. When I asked for help, the replies were basically along the lines of, “that’s just how it is” and “you’ll have to figure it out,” which came off rude. I wasn’t expecting anything special, just a bit of basic friendliness, but the whole experience felt uncomfortable.

I’ve been waiting way too long for my refund and it’s getting frustrating lol. Still no update yet, so yeah, not a great experience rn.

I ordered this last week and it still showed up late. The clothes themselves were fine, so no real complaints there, but the delivery was "annoying" and took longer than I expected.

I just used my usual mental shortcut at checkout: if the delivery fee feels close to the price of the item, it’s probably not worth it. That’s exactly how this felt. The product was fine, but paying that much just to have it shipped was frustrating.

the sizing just didn’t work for me. It was way too tight and didn’t match what I expected from the size chart.

I checked out the site the other day while I was just browsing around with my coffee, and the design feels really old. It’s not that it doesn’t work, but the overall look is kind of ugly and dated, like it hasn’t been refreshed in a long time.

I bought this top hoping it would be easy to wear, but the fabric felt scratchy and made me feel hot quickly. After just one wear, it felt cheap against my skin and was really uncomfortable. That kind of rough material is just unnecessary. I won’t be buying it again.

I signed up thinking the loyalty program might actually be worth it, but... yeah, not really. The points seem to take forever to show up, and when they do, the rewards are so small it barely feels like anything. I’ve spent a decent amount there too, so I expected maybe something back, even a little. Customer service didn’t really clear it up for me either, just kind of vague answers. i don’t think it’s worth bothering with.

I was disappointed when it arrived because it didn’t really look like the pictures at all. I kept checking the listing to make sure I ordered the right thing, but the description and photos just felt way off. I wish it had been more accurate so I could’ve felt more confident about what I was getting

I contacted customer service with what I thought was a simple question about my order, but it was a waste of time. The replies were short and didn’t really answer anything, and then I got transferred around like nobody wanted to deal with it. It felt like they weren’t actually reading what I wrote. Definitely wouldn’t bother reaching out again.

I ordered a few tops from suzannegrae.com.au and ended up needing to return two of them because the sizing just didn’t work for me. I thought it would be straightforward, but the whole return process felt clunkier than expected and dragged on longer than it should have.
The most frustrating part was having to verify details more than once and keep checking for updates, which got old quickly. I did eventually get my refund, but it definitely wasn’t fast. The clothes themselves were fine, but the return experience would make me hesitate before ordering again...